Return Policy

Effective Date: [12-04-2024]

Thank you for shopping at eScooterMarketplace. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we're here to help.

  1. Returns

    • You have [insert number] calendar days to return an item from the date you received it.
    • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  2. Refunds

    • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
    • If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

  3. Shipping

    • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
    • If you receive a refund, the cost of return shipping will be deducted from your refund.

  4. Contact Us

Please note that certain items are non-returnable, including:

  • Gift cards
  • Downloadable software products
  • Customized or personalized items

This Return Policy applies only to purchases made directly through our website. If you purchased our product from a third-party retailer, please refer to their return policy for assistance.

By making a purchase on our website, you agree to the terms of this Return Policy. We reserve the right to modify this policy at any time without prior notice.