Effective Date: [10-04-2024]

Thank you for choosing eScooterMarketplace as your platform to sell electric scooters. Our goal is to provide a seamless and rewarding selling experience for our vendors. Please review the following selling policy guidelines to ensure compliance with our platform’s standards.

  1. Vendor Registration:
    • To sell electric scooters on eScooterMarketplace, vendors must register for an account and agree to abide by our selling policy.
    • Vendors are responsible for providing accurate and up-to-date information during the registration process, including contact details and product listings.
  2. Product Listings:
    • Vendors are required to provide detailed and accurate product descriptions, including specifications, features, and pricing.
    • Product listings must comply with all applicable laws and regulations, including safety standards and intellectual property rights.
    • Vendors must use high-quality images that accurately represent the products being sold.
  3. Pricing and Fees:
    • Vendors are responsible for setting their own prices for electric scooters, taking into account manufacturing costs, market demand, and competitive pricing.
    • eScooterMarketplace may charge a commission or listing fee for each sale made through the platform. The applicable fees will be clearly communicated to vendors.
  4. Order Fulfillment:
    • Vendors are responsible for fulfilling orders promptly and accurately, including packaging, shipping, and providing tracking information to buyers.
    • Vendors must adhere to our shipping and delivery guidelines to ensure timely and efficient order processing.
  5. Customer Service:
    • Vendors are expected to provide excellent customer service to buyers, including responding promptly to inquiries, addressing concerns, and resolving disputes in a fair and professional manner.
    • Vendors should maintain open communication with buyers throughout the transaction process, from order placement to delivery and beyond.
  6. Product Quality and Warranty:
    • Vendors must ensure that electric scooters sold on eScooterMarketplace meet high-quality standards and comply with all relevant safety regulations.
    • Vendors are encouraged to offer warranties or guarantees on their products to provide buyers with peace of mind and assurance of product quality.
  7. Compliance:
    • Vendors are required to comply with all applicable laws, regulations, and policies governing the sale of electric scooters, including but not limited to consumer protection laws, product safety standards, and intellectual property rights.
  8. Enforcement:
    • eScooterMarketplace reserves the right to enforce this selling policy and take appropriate action against vendors who violate these guidelines, including but not limited to suspension or termination of selling privileges.